New Clients

New Clients

As a new client of our practice, you can expect our full attention to your pets’ needs. The heart of our hospital lives within our quality medicine, compassionate & competent team members, and passion for our patients. Our service is always provided with courtesy and respect to keep your experiences as stress-free as possible! Come see for yourself why our current clients rave about us!

What To Expect

When you arrive for your appointment, you will be greeted warmly and asked to fill out some brief paperwork pertaining to your pet. Once you are checked in, we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays.  We will ensure these are minimized as much as possible.

You will normally see a veterinary technician first who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the technician again to wrap things up, and they will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow-up.

The Next Steps

Making an appointment is easy! Give us a call at 712-336-3647 to schedule.

If you are a new client or are bringing in a new pet for an exam, save some time by filling out our New Client Form ahead of time! It’s important for our doctors to have a peek into your pet’s history, so bringing your pet’s past vet history is highly recommended.

Fill out the new client form online

We look forward to partnering with you to ensure your pet’s tails always stay wagging! Give us a call to book your appointment today!